HERPA Miniaturmodelle GmbH - Online - Support (en)
CUSTOMER SERVICE
Your request to Herpa Customer Service
Each model of Herpa is developed with great attention to detail and produces a lot of manual work. If a model
not even be in the quality you have come to expect from Herpa, you can complain defective models here.

The processing time is approximately six weeks. Please note that we are one for processing
Part Request Inquiry generally a photo of the damaged model need.

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